Association of Fundraising Professionals Orange County Chapter
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AFP 2008 Audio Conference Series

Wednesday, July 9, 2008

Keep Your Donors Part 1:
Building Donor-Centered Relationships
Simone P. Joyaux, ACFRE  
  • Donor-centered relationship building: do this well and you'll significantly improve your donor retention. But where do you start? This audio conference teaches you the essentials of building lasting donor relationships. You will learn how to upgrade your fundraising program from one that is merely "transaction-based" to one that is profitably "relationship-based." You will learn to become truly donor-centric and avoid counter-productive -- yet common -- "donor-indifferent" behaviors. You'll take a guided tour of the eight steps that guarantee good relationships.

Learning Objectives:

  • Participants will:

    • Understand the importance of donor-centrism and emotions.
    • Appreciate the twists and turns of the relationship-building process.
    • Be introduced to the components of relationship building.
    • Identify measures of effectiveness in relationship building.

Target Audience:

  • Entry to mid-level fundraisers.

About the Presenter:

  • Simone P. Joyaux, ACFRE is recognized internationally as an expert in fund development, board and organizational development, and strategic planning. She is the author of Strategic Fund Development - Building Profitable Relationships That Last.

Event Specifics:

  • Date:   Wednesday, July 9, 2008

  • Time:   10 - 11:30 a.m.

  • Location:
     
    • Volunteer Center Orange County
      1901 E. Fourth Street Suite 100,
      Santa Ana CA
      Map via MapQuest

  • Registration:

    • Members attend at no cost.
      Please Login to Register and RSVP.

    • Non-members: $20
      Please Login to register on-line to pay by credit card
  • CFRE

    • Participation in a live session or use of an audio recording of the program qualifies for 1.5 points toward CFRE education requirements.

AFPOC - 1407 N. Batavia Street, Suite 113 - Orange, CA 92867
Office: 714-997-3585 - FAX: 714-744-8975 - Email: office@afpoc.org

© 2008, Association of Fundraising Professionals Orange County Chapter. All rights reserved.